Shop FAQ
Can I shop online and pick up at a Bullseye Glass Resource Center or at the Portland Factory for wholesale?
Yes! To learn how, visit our page on ordering in advance for in-store pickup: In-store pickup information.
Where can I buy Bullseye glass in person?
You’ve got lots of options:
- Search this list of Bullseye dealers to locate one near you.
- Bullseye Resource Center Portland (adjacent to our factory).
- Bullseye Resource Center Bay Area.
- Bullseye Resource Center Los Angeles.
- Bullseye Resource Center New York.
- Bullseye Resource Center Santa Fe.
Can I purchase wholesale?
For information on purchasing at the wholesale level (crated motor freight orders and those purchasing $7,000 or more annually), please:
Contact us through our Contact page or call 503.232.8887, Mon–Fri, 8am–5pm (Pacific Time).
or
Email your order to your Sales Representative or to sales@bullseyeglass.com.
or
Request a Quote online:
- Log into your account at shop.bullseyeglass.com. If you don’t yet have an account, you will need to create one before starting your list.
- Find the items you want and add them to your Cart in the quantities you want.
- Once you’ve added all your items, go to view your Cart.
- Click on the REQUEST A QUOTE button.
- In the NOTES section at the bottom of the REQUEST A QUOTE page, be sure to note if you are working with a sales representative and any shipping requests.
- In the Comments or Questions field, you can list any additional items showing out of stock online and we can add them to a backorder.
- Hit the SUBMIT QUOTE REQUEST button.
- Your Sales Representative will get back to you with a quote for your confirmation.
Does Bullseye offer volume discounts?
Yes. Items eligible for the volume discount are marked with a blue V symbol and include all sheet glass, billet, frit, rod, stringer, confetti, and some molds and other Bullseye branded products.
Discounts apply to single orders only. Discounts cannot be combined. Your order may include discountable items (glass) and non-discountable items (tools, etc.) to qualify for a greater discount, but the discount will only apply on qualifying items.
For details about which items are eligible for discounts, download the Volume Discount Guide (PDF).
Do you charge sales tax?
Yes. While Oregon does not have a sales tax, due to the 2018 Supreme Court “Wayfair” ruling, we now collect tax in most states.
If you have a tax exemption certificate, please submit your credentials through our Contact page.
Shipping & Delivery
How do you pack the glass so it doesn't break?
We have specially designed cardboard boxes for shipping sheet glass in most Bullseye sizes:
- Full Sheet Box $120 (holds 1–8 sheets)
- Half Sheet Box $36 (holds 1–8 sheets)
- 10×10 Box $12 (holds 1–30 sheets)
Wholesale sheet glass orders are packed in sturdy wooden crates, then banded together or palletized for safe transport. 25 or more full sheets fit in a wooden crate and are shipped via freight carrier, which usually saves on shipping and box fees.
Important information on receiving freight properly: Receiving Freight (PDF).
When will I receive my order?
Orders usually ship in 2–7 business days. Expedited orders usually ship within 2 business days. Transit times depend on the Ship To address and carrier. Shipping industry standards continue to be in flux, and most carriers no longer guarantee transit times.
If my order seems too large for the shipping method offered, can I contact Bullseye to find out if better shipping options are available?
Bullseye sales associates are always happy to discuss the best way to ship your order. Simply select REQUEST A QUOTE at checkout or use our Contact page or call 503.232.8887, Mon–Fri, 8am–5pm (Pacific Time).
Important information on receiving freight properly: Receiving Freight (PDF).
Returns & Damaged Shipments
What is your policy on glass that's broken in shipping?
All merchandise is closely inspected prior to shipping. Damage in transit is the responsibility of the carrier.
PARCEL: If you notice damage, save all packaging materials and damaged product and contact us immediately through our Contact page.
FREIGHT: Damage in freight shipments must go through a claim filed with the carrier. Important information on receiving freight properly: Receiving Freight (PDF).
What is your policy on returns?
Contact us for authorization and instructions before returning merchandise through our Contact page. A credit will be issued for merchandise returned in good condition within 30 days of purchase. Restocking fees may apply.
Product & Working Techniques
Where can I learn more about Bullseye products and working techniques?
Learn more about our glass: About Our Glass and What to Expect from Bullseye Glass.
Explore videos, articles, and classes at bullseyeglass.com/learning.
What is Prop 65?
The State of California requires clear and reasonable warnings on products containing chemicals that have been shown to cause cancer, birth defects, or other reproductive harm, even if these products contain only trace levels. Manufacturers of certain products include warnings pursuant to California Proposition 65, and caution is recommended when using products marked with the Prop 65 icon.