Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at sales@bullseyeglass.com. Please note that returns will need to be sent to the following address:
Bullseye Glass Co.
3722 SE 21st Ave.
Portland, OR 97202
If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return and being issued an RMA number will not be accepted.
You can always contact us for any return question at sales@bullseyeglass.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
Please contact us at sales@bullseyeglass.com
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
Refunds will be processed after we have received the item in good condition. We will contact you if there are any problems.